Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you submit a contact form, request an estimate, or ask about a product. This may include your name, email address, phone number, property location, and any details you share about your project.

We also automatically collect certain information when you visit the Site, such as your IP address, browser type, device information, and the pages you view, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates or product information
• Communicate with you about our services and products
• Understand how visitors use the Site so we can improve it
• Maintain records of inquiries and communications

Cookies and Analytics

We use Google Analytics 4 to understand how visitors use our Site, such as pages viewed, time spent on the Site, and general location (city or region). We also use Microsoft Clarity, which records how visitors interact with pages, including clicks, scrolling, and session replays, so we can improve the Site. Clarity masks text typed into form fields. This information is used in aggregate and is not used to identify you personally.

Analytics cookies are on by default. You can turn them off at any time with the Cookie Settings link at the bottom of every page, or by disabling cookies in your browser. Our Cookie Policy explains the cookies we use and your choices in more detail.

How We Share Your Information

We do not sell or rent your personal information. We may share the information we collect with:

• Service providers who help us operate the Site and process form submissions on our behalf
• Analytics providers (Google and Microsoft) that collect usage information through cookies, as described above
• Law enforcement or other parties when required by law or to protect our rights

Data Retention

We retain the information we collect for as long as needed to respond to your inquiry and for our legitimate business record-keeping purposes, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You may contact us at any time to ask what information we have about you, to request a correction, or to request that we delete it. We will respond to reasonable requests within a reasonable timeframe.

Children's Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

The Site may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at (509) 846-3130 or [email protected].